Legal area / Privacy policy
Privacy Policy ex art. 13 Legislative Decree 196/2003 “Privacy Code”

The company Aquazzura Italy S.r.l. (“Aquazzura”) provides you with the following information on the processing of your personal data collected from the beginning of your relationship with Aquazzura.

1. Data collection and purpose of processing

Your personal data provided to Aquazzura by filling in our customer card, or when you visit our stores, are processed for the following purposes: a) managing the sale of our products, sale and post-sale services, e.g. administrative activities, accounting, returns, warranties, fraud prevention, customer relationship management; b) compliance with obligations imposed by laws, regulations or Community legislation (including anti-money laundering laws) and to establish or defend a legal claim; c) research, market analysis, periodic sending of promotional materials and newsletter on products, services and promotion of the Aquazzura world, including events organised by Aquazzura or to which Aquazzura participates as well as invitations to said events, also customized performed through traditional (mail and calls from operators) or automated (email, fax, text/SMS and MMS messaging) contact means as well as customised treatment in every Aquazzura Boutique in Italy and abroad) creation of group and individual profiles - analysis of your interests, preferences and purchase history, also based on the detailed purchases made in Aquazzura Boutiques in Italy and abroad.

2. Provision of personal data

Providing your personal data for the purposes under letters 1. a) and b) above is necessary; denial thereof would make it impossible for us to provide you with the requested products and services. For the purposes under letters 1. c) above, providing of your data is optional; denial thereof would have no consequences on the possibility to receive our products and services, but we would not be able to inform you on the marketing initiatives and events above described and we could not understand your interests. If you provide us with personal information of third parties (e.g., your family members, other customer or prospects of Aquazzura), you should make sure that said third parties are informed and authorized the use of their data as described in this privacy policy.

3. Processing methods

Your personal data are processed with and without the assistance of electronic means in line with the Privacy Code, including the data security profile on the strength of logics and procedures based coherently upon the aforementioned purposes. Your data, in particular, will be processed through the CRM system managed by Aquazzura Italy S.r.l. on behalf of Aquazzura, whose servers are located in Italy. 

Our online boutique uses industry-standard Secure Sockets Layer (SSL) encryption where your payment details are collected. This protects the confidentiality of your credit card information while it is transmitted over the internet. We do not store your credit card number. To protect your credit card details we ask that you re-enter your credit card number for each transaction.

4. Data entry into the CRM system

Your data entry into the CRM system is optional and occurred only if you provide your personal data for the purposes under letters 1. c). Once inserted into the CRM system, your data may be read, amended and updated by the employees of the Aquazzura Boutiques in Italy and abroad expressly appointed as persons in charge of processing.

5. Data storage period

Your personal data processed for the purposes under letters 1. a) and b) will be stored for the time due to the execution of the contract otherwise within the time limits specified by applicable laws. Your personal data processed for the purposes under letters 1. c) will be stored complying with the time limits provided by the Italian Data Protection Authority in the general provision regarding loyalty cards or in accordance with different time limits which will be specified by the Italian Data Protection Authority at the end of a preliminary check presented by Aquazzura. When the data storage time is expired that said data will be erased or made anonymous.

6. Data processing, communication and dissemination

Your personal data may be accessed by our employees and collaborators appointed as persons in charge of the processing. Your personal data may be also processed by the following third parties acting as data processors: 

a) third parties that we use to provide technical and organizational services functional to the purposes above described, e.g. delivery companies, for marketing, market analysis and research services, customer care, information system management, etc.;

b) companies affiliated to Aquazzura or under common control for all the purposes under point 1. c) above;

c) Aquazzura Italy s.r.l. for the technical management of the CRM system.

Your personal data may be communicated to the following parties which act as data controllers:

a) public entities and authorities for their institutional activities and as laws require us to do, including third parties in case of extraordinary operations (mergers, acquisitions, transfer of assets) during our business activities;

b) companies providing payments management;

c) professionals and associations offering legal, taxation and auditing counsel.

It is understood that, Aquazzura does not share with other third parties your personal data for their own marketing activities and/or analysis of your interests. Some of the above listed subjects, e.g. companies affiliated to Aquazzura or under common control, may be established abroad, outside of European Union, in countries not providing for an adequate level of data protection as your country.

Aquazzura transfers data abroad after adoption of the precautions set forth by applicable privacy laws.

Your personal data will not be disseminated.


7. Data Controller and Data Processor

Temera S.r.l., with registered offices at Viale Don Minzoni 52, 50129, FIRENZE (Italy) is the data Controller. The data Processor is Temera S.r.l., domiciled at the Controller’s address above specified and available at the following email address: info@temera.it.

8. Data subjects’ rights

You can contact the data Controller or the data Processor at the above contact details to have the updated list of data processors and of third parties that we share with your personal data and to enforce at any time your rights as acknowledged by art. 7 of the Privacy Code, for example to obtain confirmation as to whether or not personal data concerning you exist, verify the content, the source and accuracy of your personal data, to ask that your data be updated, rectified, integrated, erased, anonymized and blocked. With the same modalities you may object, in whole or in part to the processing of your personal data for legitimate reasons, and you may object in whole or in part to the processing of your personal data for the purpose of sending advertising materials or direct selling or commercial communication surveys or else for the performance of market performed through automated (email, fax, text/SMS and MMS messaging) or traditional (mail and calls from operators) contact means. In case you prefer the processing being performed only through traditional contact means you can object to the processing of your personal data performed through automated contact means.

This Privacy Policy takes effect on the 23 of May, 2016.

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Shipping

Currently  we offer temporary free Express shipping.

Estimated delivery dates from day of order:

For Online orders:
Mon: Delivery Wed (NY State) or Thu (other State*)
Tue: Delivery Thu (NY State) or Fri (other State*)
Wed: Delivery Fri (NY State) or Mon (other State*)
Thu: Delivery Mon (NY State) or Tue (other State*)
Fri: Delivery Tue (NY State) or Wed (other State*)
Sat: Delivery Tue (NY State) or Wed (other State*)
Sun: Delivery Tue (NY State) or Wed (other State*)

(*) Estimated delivery day only applies to major cities


For Phone orders (*) at our Madison Boutique:
Orders placed before 5pm EST: Delivery the same day
Orders placed after 5pm EST: Delivery the next day (excluding Sundays)

(*) Only available in Manhattan area


The delivery is also pending on order verification and availability of the products. Also, we are not responsible for unexpected delays occurring during the shipment by UPS.

WISHLIST

Items you wish to add to the Shopping Bag are currently out of stock.
Please go to the product page and request a 'notify me when available' to be informed when the product is back in stock.

SELECT YOUR COUNTRY

Please be advised that changing your location while shopping will remove all contents from your Shopping Bag. Your Wish List is exclusive to the Country chosen and will not be cancelled if you change your location, but prices and services will be updated accordingly.

ONLINE SHOPPING AVAILABLE FOR ALL OTHER COUNTRIES

If the country you would like to ship to is not listed, click here.

Please be advised that if your country is not listed you will be guided into our “INTERNATIONAL SITE” and you will be able to get the information on where you could find each model in their product page.

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PRODUCT CARE

Fit Suggestion

SIZE GUIDE

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we would recommend that you select the same size as indicated on its label. Aquazzura uses italian sizing.

Should you have any questions or require assistance, please do not hesitate to contact us.

HELP

PRODUCT MEASUREMENTS

We have provided this item's measurements to help you decide which size to buy.

SIZE

HEIGHT

Heel

34

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-

35

-

-

35.5

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36

-

-

36.5

-

-

37

-

-

37.5

-

-

38

-

-

38.5

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-

39

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39.5

-

-

40

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40.5

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41

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41.5

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42

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939 Madison Ave, New York, NY 10021 United States

(+1)347 328 0080

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Italy, Florence, via Roma 33 (verified)

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939 Madison Ave, New York, NY 10021 United States

(+1)347 328 0080

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